Word of mouth from the mouths that matter.
We can tell you a lot about what we do for our customers. Or we can let their words speak for themselves.
Cision Testimonials via Twitter
See a continuously updated list of what Twitter users are saying about Cision.
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"Part of my responsibilities as PR director is evaluating tools and technology that helps our PR team do their job more efficiently. A key resource for us is our media contact system, as we rely on it to get and manage the information we need to do our jobs -- generating ongoing publicity for our business-to-business clients in the trade media. We've been using Bacons/Cision data for the past 15 years, and until recently they were really the only affordable option for an agency our size. Although we never had a doubt about the quality of the media data with Cision, this year we seriously considered a competitive web-based system to gain a more user-friendly user interface.
However, after evaluating other systems, we ultimately decided to upgrade instead to CisionPoint. Our team thought the CisionPoint software marked a significant improvement over earlier versions, providing easier searching, list-building and information sharing. What ultimately tipped the scales in favor of CisionPoint was its ability to integrate with our electronic press-clipping service so that we could link news distributions with actual publicity results. With Cision, we were able to gain this capability at a very affordable price point. This capability will enable us to better show ROI, a key concern for business marketers."
Chris Henneghan, Public Relations Director,
Schubert Communications, Inc.
"We did a comparison of both services (Cision and Vocus). Cision had more detailed and up-to-date information on editors, outlets and even the new blogs that are so important to a PR person. The ed cals were more relevant and the information on how to work with publications was the best. In the end we have gone back to Cision."
Erica Lee, President
"Cision's client service is top notch and they are always willing to work with you no matter the issue at hand (even if it may be after business hours). It's the people that really make these services worthwhile, and Cision hires those who truly understand the needs and urgency of the agency PR person and client accounts."
"The Cision team is always willing to go the extra mile for our team and our clients. They frequently assist us with last minute requests and questions, helping us give our clients the best service."
Ogilvy Public Relations Worldwide
"I find that Cision has top notch professionals, and the level of customer service is exceptional. My colleagues that use other vendors envy that my reports and efficiencies excel theirs, and this I owe to [my sales representative] because she is proactive and in tune with my needs."
Ana Reyes, Media Relations,
Sony Electronics, Inc.
"Cision's broadcast media monitoring is essential with today's 24-7 media cycle. I've been extremely pleased with our relationship -- the service completely delivers what's promised and more. I feel Cision really distinguishes itself with its customer service. If I'm looking for something out of the norm, my account team is ready to help me -- whether I'm anticipating something that will air or looking for something that already did. I always get prompt results."
Land O'Lakes, Inc.
“With their industry leading content and innovative approach to customer relationship management, Cision continues to be a vital component of Fairmont Hotels & Resorts’ communications platform.”
Fairmont Hotels & Resorts
"Cision's broadcast monitoring service is as valuable as any other tool I use to manage the reputation of my clients. While their technical abilities are impressive, it's the service end that really stands out. We're consistently alerted of new coverage on Day 1, which enables us to shape a developing story, instead of having to respond from a defensive position. They are our eyes, ears, and at times, shield and sword in the battlefield of broadcast journalism. If timeliness is important to you, then I recommend working with Cision."
"On behalf of our public relations team, I just wanted to express our appreciation for the outstanding customer service that Laura provides us. We work with her on almost an every-day basis and she goes above and beyond to make sure that all of our needs are met. In fact, we are so happy with Laura's work that we have decided to leave our current print clipping service and go with Cision instead.
We really appreciate all that Laura does for us. She is such a pleasure to work with!"